Water and Sewer Services

Water and Sewer Emergencies, call 734-369-9350

After-hours and weekend emergencies, call 734-651-4770

The Scio Township Utilities Department is responsible for maintaining and delivering a safe water supply as well as operating and maintaining a sewer collection system for Scio Township customers. Under the general direction of the Utilities Director, Brandon McNiel, the department provides the following services:

Utility billing and customer service
Meter reading, repairs and installation
Cleaning and maintenance of Township-owned sewer and water lines
Locating of Township-owned underground water and sewer lines
Turning off water service for scheduled and emergency situations
24-hour standby emergency response.

Utilities Billing Information

If you wish to see your utility billing account information, it is available at Township Hall and online at the BS&A website.

Customer Service Office & Field Office

Normal business hours are Monday through Friday from 8 am to 4 pm for Utilities Billing and Customer Service. Both Customer Service and the Field Office are located inside Scio Township Hall at 827 N. Zeeb Rd. For water and sewer inquiries, Township customers should contact the Utilities Department office at 734-369-9350.

When you see us in your neighborhood

From time to time, Utilities Department technicians may be working in your area and may even knock on your door. When that is the case, we will always be driving a Township truck, wearing Township gear, and carrying or wearing official work badges. The QR code on our badges will automatically link to the Township directory when a camera phone is pointed at them. Be confident that you are dealing with Township staff when anyone is working on the water and sewer infrastructure near or in your home!

Detecting Water Leaks

Using Your Digital Water Meter to Detect Water Leaks

Your digital water meter can help you detect hidden leaks early--saving water, preventing costly damage, and keeping your water bill in check. Follow the steps below to check for leaks in your home using your digital meter.

Step 1: Make Sure No Water is Running

• Turn off all faucets, appliances, sprinklers, and toilets both inside and outside your home.
• Confirm that no one in your household is using water during this check.

Step 2: Locate and Read Your Digital Water Meter

• Your water meter is typically located in your basement.
• If you do not have a basement, it may be located in a utility closet or another accessible indoor space.
• Once located, open the lid of the meter and check the screen.

If you have a Metron digital meter:

• The display will show the word "FORWARD" if water is currently moving through your meter.
• If "FORWARD" appears while no water is in use, this may indicate a potential leak.

Step 3: Take a Time Test

1. Write down the current meter reading.
2. Ensure no one uses any water for 30 to 60 minutes.
3. Recheck the meter reading.
4. If the reading has increased, it's likely that water is flowing due to a leak.

Common Leak Sources

If you suspect a leak, check these common problem areas:

• Toilets (especially worn-out flappers or valves)
• Dripping faucets
• Irrigation or sprinkler systems
• Water softeners or filtration systems that cycle frequently
• Outdoor hoses or spigots left slightly open

Need Help?

If you need assistance reading your meter or believe you have a leak, contact Scio Township Utilities Department, 734-369-9350. We're here to help you protect your home and conserve water.

Hydrant Flushing

Hydrant Flushing Notice

The Scio Township Utilities Department periodically performs routine fire hydrant flushing
throughout the Township as part of our ongoing maintenance program.

Why Do We Flush Hydrants?

Hydrant flushing is an essential part of our water system maintenance. It helps to:

• Ensure hydrants are operational and ready for emergency use
• Remove naturally occurring mineral buildup from water mains
• Maintain water clarity and quality

During flushing in your area, you may notice:

• Discolored or cloudy water - This is normal and temporary.
• Changes in water pressure - Pressure may drop slightly during flushing.
• Short periods of water disruption - This is rare and usually brief

What Should You Do?
• Avoid using water during flushing times in your area if possible.
• If your water is discolored:
o Run cold water from a faucet (preferably a basement or outside tap) for 5-10 minutes.
o Avoid doing laundry until water clears to prevent staining.
• If discoloration persists, contact the Utilities Department.

If you have questions or concerns, please contact the Scio Township Utilities Department at 734-369-9350.

Scio Township has an opening in the Assessing Department. For details on this position and the application process, click here.

Free webinar on managing your septic system on September 15 at 9 am. Avoid costly repairs and help protect our precious water. Register for the webinar here.

Township of Scio, MI

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